Free Home Delivery on Orders Over 5000/- ! Limited Time Offer!
Free Home Delivery on Orders Over 5000/- ! Limited Time Offer!
Free Home Delivery on Orders Over 5000/- ! Limited Time Offer!
Free Home Delivery on Orders Over 5000/- ! Limited Time Offer!
Free Home Delivery on Orders Over 5000/- ! Limited Time Offer!
Free Home Delivery on Orders Over 5000/- ! Limited Time Offer!
Free Home Delivery on Orders Over 5000/- ! Limited Time Offer!
Free Home Delivery on Orders Over 5000/- ! Limited Time Offer!
Customer Care & Atelier Inquiries

We're Here to Help You

Have questions regarding bespoke ladies tailoring, custom sizing, bridal stitching, or your orders? Browse our FAQs or reach out directly to our master tailoring team.

Frequently Asked Questions

Everything you need to know about our tailoring services

At Elegance, every bespoke outfit begins with your unique style and measurements. You select your preferred design and fabric from our collection (or submit custom design ideas). Our master pattern-makers draft a personalized silhouette, tailor your garment with meticulous seam precision, and complete finishing touches before delivering your flawless-fit dress.

You can provide your measurements during checkout using our guided online measurement form, select from standard verified sizes (XS to 3XL), or visit our studio in person for a complimentary fitting session by our female master tailors.

Standard bespoke tailored dresses and ethnic salwar suits typically take 4 to 7 business days from measurement confirmation to final doorstep delivery. For intricate bridal couture, hand-embellished lehengas, or heavy party gowns, completion usually takes 10 to 14 business days.

Yes! We back every tailored outfit with our Perfect Fit Guarantee. If your garment requires minor adjustments, contact our support team within 7 days of receiving your order, and we will happily fine-tune the fitting for you.

Yes, we specialize in high-end bridal couture, reception gowns, engagement lehengas, and festival wear. You can book an appointment to meet our lead designer for personalized fabric recommendations, embroidery patterns, and color swatches.

We accept all major payment methods including Cash on Delivery (COD), bKash, Nagad, Rocket, Credit/Debit cards (Visa, Mastercard, AMEX), and direct online bank transfers.

Still have questions?

Our tailoring specialists are available for direct assistance.

Call Us Now

Contact Information

Reach us via phone, email, or visit our studio

Customer Support & Order Status
+880 1711-000000
Primary Support Email
support@elegancefashion.com.bd
Studio & Atelier Address
KA-3/1/C Amir Complex, Beside of Hardco Int. School, Jaganathpur, Bashundhara Road, Vatara, Dhaka-1229

Visit us for in-person consultations & fittings

Opening Hours: Saturday – Thursday: 10:00 AM – 8:30 PM (Friday Closed)

Find Us On Google Maps

Conveniently located for bespoke tailoring appointments and fittings

Easy parking & private fitting rooms available at our atelier Get Directions